ABOUT INDENT ORDERS

We have started our Indent Order processes that we have been working on the backend!
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With these Indent Orders you get the opportunity to secure stock of some of our most loved repeat styles that we do not carry on a day-to-day anymore. You can secure these for your customers for only a 30% deposit of your whole order.
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We will start focusing on solely offering Indent Orders for our repeat styles to:
  • Be more sustainable with avoiding excess production
  • Give you the opportunity to secure exactly the volume and sizes desired for the styles most popular with your customer base without missing out on restocks or having to create several backorders
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However, it is important that you know that if you do not choose to take part in the Indent Order process, you will not be able to get any stock of these styles until the next Indent Order opportunity comes up with your desired pieces. So be sure to lock in your stock as early as possible once the Indent Order opens up to ensure you do not miss the deadline when things get busy!
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Please note the important details as follows - please read through to make sure you are following the process and avoid missing out:
  • These opportunities are only available within certain timeframes - so make sure you keep an eye on our emails
  • To secure your order, purchase the desired sizes/amount through our website via the Indent Order Products Tab 
  • When adding an item to your cart you can choose between full payment upfront or 30% deposit - make sure to choose the desired payment amount before adding the style and size to your cart.
    • We do not refund for accidental full upfront payment
  • All orders, payments or requests made AFTER the Indent Orders close will not be taken into account for the ordering process - no stock will be available to you until the next Indent Order including these styles
  • If Indent Items are ordered with available items, backorder T&Cs apply as usual
  • If not enough order quantity for a style or size is achieved, we reserve the right not to go ahead with the production here. You will get the opportunity to add on to your order for the particular style/size and if the order quantity is still not reach you will be fully refunded for that part of your indent order.
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The approximate ETA of the stock arriving to our warehouse will always be included in our emails as well as on the product page - there will be no refunds given based on failing to read ETA details or change of ETA basis.
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As soon as we have received and taken stock of the shipment we will make sure to pack as soon as possible. The final payment will be due once the stock arrived to our warehouse and your order has been packed for shipping. Once the payment has been finalised and received, the order will be dispatched with the chosen shipping method.
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Feel free to reach out to the Account Manager if you have any queries regarding our Indent Ordering processes.
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Until then - happy browsing and shopping